Early in 2021, I found myself in my dream job as a UX Designer and well on the way to burnout. I did something I had never done before: I… — Early in 2021, I found myself in my dream job as a UX Designer and well on the way to burnout. I did something I had never done before: I resigned without knowing what I would do next and took time off. I decided to call up friends in the…

Hi, people in the UX Design and Product world. This post is the second in a series I’m writing, based on conversations I’ve had with… — Hi, people in the UX Design and Product world. This post is the second in a series I’m writing, based on conversations I’ve had with Product and Experience Designers and leaders in the field, who prosper despite working in some really harsh environments. …

Hi, all you UX Designers, UI Designers, UX/UI Designers, Product Designers, Product Managers, Interaction Designers and Design Engineers… — Hi, all you UX Designers, UI Designers, UX/UI Designers, Product Designers, Product Managers, Interaction Designers and Design Engineers out there. This post is basically for everyone who feels like they belong in this picture (by Dan Saffer, re-visualised by Thomas Gläser).

2020 was a hard year. It drove home something I’ve always known but had been taking for granted: good UX Design relies on an environment… — This is a big and challenging task. Especially if you’re an introvert and a maker rather than a manager at heart. I recently stumbled across this quote in an article about Eddie van Halen: “If it’s your passion and it’s from the heart, you just keep playing, playing, and playing…

When it comes to gathering customer feedback, I’m not a fan of surveys. I prefer one-on-one interviews, where it’s possible to ask people… — When it comes to gathering customer feedback, I’m not a fan of surveys. I prefer one-on-one interviews, where it’s possible to ask people to tell their story in their own words and for me to look them in the eye, to see that flicker of confusion, uncertainty or irritation as…

Despite all that has been written and blogged and said and vented about on this topic, there still seems to be a fundamental… — LinkedIn is littered with job ads for UX-slash-UI Designers and it drives UX Designers nuts! It wastes people’s time when they apply for a position that doesn’t match their experience and skill set. It creates unnecessary friction in the workplace when people expect UI Designers to do what UX Designers…

As UX designers, we tend to fall in love with beautiful infographics and pretty data visualisations. We replace words with icons… — When I started out doing User Experience design, one of the first books I read was “The Humane Interface” by Jef Raskin. Here’s what he had to say about designers and icons: Icons seduce designers into looking for a representation, model or analog… On occasions…this is a design error. A…

I recently started working on an app designed for field salespeople. These are folks who spend a lot of time on the road, a lot of time on… — I recently started working on an app designed for field salespeople. These are folks who spend a lot of time on the road, a lot of time on their phones, who interact with people face-to-face a lot (and mostly enjoy it) and who are driven by *blank goes here*. What…

A bit of venting, comparing a corporate to a non-corporate environment — I’ve been doing User Experience design for a long time now, and I’ve noticed over and over again that enterprise software and tools generally suck. It’s usually clunky, buggy, incredibly hard to learn to use, full of strange language and just plain ugly. Why is this? Is the answer that…