Carien Moolman – Medium

Carien Moolman

Published in
UX Collective

You really like this, don’t you?

Why you really shouldn’t ask participants in user research this question. Why researchers keep on asking it anyway.

Aug 31

You really like this, don’t you?

Aug 31

Published in
UX Collective

It takes a village to do human-centred design

Human-Centered Design is not a solo mission. It never was and never will be. It requires a culture of openness, rigorous experimentation…

Jun 3, 2023

Laptop, sticky notes, and sketches on a desk, with three people gesturing

Jun 3, 2023

Published in
UX Collective

Five Essential Qualities of Kindness and how to Design for them

Kindness is empathetic, inclusive, beautiful, sees suffering, and reflects kindly. But more importantly: it is powerful. Here are some…

Sep 30, 2022

A picture showing 5 ellipses with the words: Kindness is empathetic, is inclusive, sees suffering, reflects kindly, and is beautiful.

Sep 30, 2022

Published in
UX Collective

Kinder product design

Have we lost something essential in our desire to build new, innovative, profitable, desirable products?

Apr 5, 2022

A bit of graffiti saying: Kindness is a Superpower.

Apr 5, 2022

Published in
UX Collective

How to survive a design career and avoid burnout (Part 3)

Early in 2021, I found myself in my dream job as a UX Designer and well on the way to burnout. I did something I had never done before: I…

Jan 3, 2022

A beautiful scenic picture of the northern lights.

Jan 3, 2022

Published in
UX Collective

How to survive a design career and avoid burnout (Part 2)

Hi, people in the UX Design and Product world. This post is the second in a series I’m writing, based on conversations I’ve had with…

Jul 17, 2021

Detail of Venus’s face in the Birth of Venus by Botticelli

Jul 17, 2021

Published in
UX Collective

How to survive a design career and avoid burnout

Hi, all you UX Designers, UI Designers, UX/UI Designers, Product Designers, Product Managers, Interaction Designers and Design Engineers…

Jun 9, 2021

A beautiful Venn diagram of the disciplines that overlap with what we call UX Design, including architecture, visual design, information architecture, human factors and ergonomics, interaction design, motion design and communication design.

Jun 9, 2021

Published in
UX Collective

The role of the UX designer in an Agile product team

2020 was a hard year. It drove home something I’ve always known but had been taking for granted: good UX Design relies on an environment…

Jan 19, 2021

The Design Thinking Process as pictured by the Nielsen Norman Group

Jan 19, 2021

Why I prefer interviews over surveys for Customer Experience feedback

When it comes to gathering customer feedback, I’m not a fan of surveys. I prefer one-on-one interviews, where it’s possible to ask people…

Jul 21, 2020

Jul 21, 2020

Why your UX/UI Designer job post drives real UX Designers away

Despite all that has been written and blogged and said and vented about on this topic, there still seems to be a fundamental…

Dec 20, 2019

Why your UX/UI Designer job post drives real UX Designers away

Dec 20, 2019

Carien Moolman

Carien Moolman

I’m an experience designer in the lovely Cape Town, South Africa. I believe that well-designed customer experiences make the world a better place.

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